Taylor Swift fans in shock after Ticketmaster cancels general public sale of tour tickets

Taylor Swift’s The Eras tour presale problems and technical issues have been widely reported, and on Thursday, Ticketmaster confirmed that the general sale of tickets has been canceled. On Friday, they were slated to go on sale.

“Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow’s public on-sale for Taylor Swift | The Eras Tour has been cancelled,” the company tweeted.

The business made no more comments about the issues they cited or whether more tickets will ever be sold.

Fans outraged with this decision from Ticketmaster

On Tuesday, some fans who had obtained Verified Fan presale codes encountered technical difficulties or got detained in Ticketmaster’s virtual waiting area, disappointing fans. Due to the overwhelming interest in the tour, other presale events had to be rescheduled for later that day or the next.

On Thursday, just before ending the general sale, Ticketmaster released a statement outlining what went wrong and blaming both the site’s record-breaking demand and visitors who entered without Verified Fan access passes.

“The Eras on sale made one thing clear: Taylor Swift is an unstoppable force and continues to set records,” the company said in a press release Thursday morning. “We strive to make ticket buying as easy as possible for fans, but that hasn’t been the case for many people trying to buy tickets for the Eras Tour.”

The most pre-registrations in the firm’s history, according to the corporation, totaled over 3.5 million for a chance to win a Verified Fan access ticket. Codes were distributed to roughly 1.5 million people, and more pre-registered individuals were added to a waiting.