USPS Told To Go Digital: Report
Major customers told the United States Postal Services that it needs to start offering electronic services if it expects to survive in a world where communications are turning completely digital.
What these services might be is a question since the USPS is forbidden by law to compete with the private sector, which seems to have digital communications pretty well covered, and was specifically ordered to stay out of e-mail four years ago.
Still, DM News, which covered the USPS Innovation Symposium last week, says that the post office was urged to build a trusted platform for electronic business like Deutsche Post is doing; offer a PayPal-like service for secure online bill presentation and payment; or create secure e-mail addresses linked to physical addresses, widgetry that privately held Zumbox is already supposed to have and is pitching to postal institutions.
Zumbox declined to discuss any negotiations with the USPS, even whether the agency expressed any interest. However, DM News quoted Postmaster General John Potter as saying at the symposium, “Maybe we have been too cautious in this area, given what we think the law says. But you sent the message repeatedly today that we have to be part of the solution going forward.”
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